HR terms, clearly explained
Understand the language behind rotas, absence and shift cover. Each definition includes a practical example and a useful next step.
Rota
A rota is a plan showing who is scheduled to work, when and in which role or workplace.
TOIL (time off in lieu)
TOIL means time off in lieu: agreed time off instead of payment for overtime.
Bradford Factor
The Bradford Factor is an absence measure calculated as S × S × D, where S is the number of separate absence spells and D is total days absent in the same period.
Working Time Regulations
The Working Time Regulations provide a framework for working hours, rest and related entitlements.
Open shift
An open shift is unassigned work made available for employees to request.
Shift swap
A shift swap is an exchange of scheduled shifts between employees.
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