TeamZap for hotels
Every department, one heartbeat
Reception never closes, housekeeping chases checkout waves, and F&B runs a restaurant inside your hotel. TeamZap keeps them all on one system — each with its own rota.
Free for early customers — no credit card required.
The daily reality
What makes hotels hard
Four departments, four rhythms
Reception on earlies-lates-nights, housekeeping on checkout peaks, F&B on service, maintenance on call. Department rotas keep each coherent — and reporting adds them up.
24/7 cover without burnout
Night-shift patterns, rest-period warnings and working-time checks are built into planning, not discovered at audit.
Occupancy swings the workload
A full house needs twice the housekeeping of a Tuesday in January. Demand insight and templates make flexing cover routine.
Compliance across a big team
Right-to-work documents, certificates and policy acknowledgments tracked per employee — with expiry alerts before inspections find gaps.
How TeamZap fits
One system from front desk to plant room
Model the hotel as it really is — departments and roles under one account, each with its own rota and kiosk. Staff who cross departments carry one record and one timesheet. Announcements reach the right teams with read tracking, and head office sees cost and coverage across every department on one screen.
Most relevant features
The TeamZap toolkit for hotels
Multi-location
Departments and roles modelled properly — scoped views per manager.
Staff scheduling
24/7 patterns with rest and working-time warnings.
HR documents & e-sign
Right-to-work, certificates and policies with expiry alerts.
Reports & payroll export
Labour cost by department, ready for the GM’s Monday meeting.
In practice
A changeover Saturday
Housekeeping’s rota flexes up for 60 checkouts; reception runs its usual early-late-night pattern. A porter picks up an F&B open shift for the wedding — one record, both departments, one timesheet. The duty manager’s dashboard shows live clock-ins across the building, and Monday’s report splits cost by department without anyone compiling it.
Frequently asked questions
Can staff work across departments?
Yes — one employee record can hold multiple roles and departments, scheduled wherever needed, with all hours in one timesheet.
Does TeamZap handle night shifts?
Yes — overnight shifts cross midnight cleanly, and rest-period checks understand the pattern.
Can each HOD manage their own rota?
Yes — managers get scoped access to their own department while the GM sees everything.
TeamZap is AI-powered workforce-management software from Edinburgh, UK — this page covers how it serves hotels. TeamZap is free for early customers during its introductory period.
Ready to run your team like clockwork?
TeamZap is free for early customers during our introductory period — with everything included and no payment card required.
Free while we build with early customers — join while the introductory period is open.