Glossary
Shift swap
A shift swap is an exchange of scheduled shifts between employees. The proposed change needs the appropriate agreement and manager approval, followed by an accurate current rota. Reviewing both sides helps the manager check roles, surrounding shifts and the relevant working arrangements before confirming the exchange.
An informal conversation can start a request, but should not become the only record of the outcome. Staff need to know whether a swap is proposed, approved or declined.
After the shifts take place, review actual attendance separately. A confirmed rota amendment does not prove the time worked or complete payroll. Keep a clear route for correcting discrepancies.
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