Glossary
Rota
A rota is a plan showing who is scheduled to work, when and in which role or workplace. Managers use it to organise required cover and communicate shifts. The rota records planned work; actual attendance still needs to be recorded and reviewed separately.
A useful shift has a clear date, start, finish and role. Where a business has several workplaces, the location also needs to be unambiguous. Preparation, handover and closing work should be considered alongside customer opening hours.
Keep one current version and an agreed route for changes. A swap discussed between employees needs the appropriate approval and an update to the official rota. After the week, compare the plan with reviewed actual hours.
Go deeper
Ready to run your team like clockwork?
TeamZap is free for early customers during our introductory period, with everything included and no payment card required.
Free for early customers during our introductory period.