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Team communication

Work chat that belongs at work

Direct messages, team conversations and company announcements in one place — with read tracking, so “nobody told me” stops being a thing.

Free for early customers — no credit card required.

The WhatsApp group is failing you

Important updates get buried under memes. New starters aren’t in the group; leavers still are. There’s no record of who saw the health-and-safety notice, and staff personal numbers are shared with everyone. Work communication on personal apps is convenient right up until it matters. TeamZap gives your team a proper channel that starts and stops with employment.

Conversations with the right people, automatically

Message anyone one-to-one or in team and location groups. Membership follows your org structure — new starters are in from day one, and leavers are out the moment they go. Nobody hands out a personal number to the whole rota.

  • Real-time chat

    Fast, familiar messaging on web and mobile, connected to shifts and the rest of TeamZap.

  • Groups that manage themselves

    Team and location conversations stay current as people join, move and leave.

Announcements people actually see

Send a notice to the whole company, one location or one team — and track exactly who has read and acknowledged it. Follow up with the people who haven’t, not another blast to everyone.

  • Targeted notices

    Company-wide or precisely scoped. Delivered by push notification, not luck.

  • Read & acknowledgment tracking

    See who has confirmed the new menu, policy or safety notice — evidence, not assumption.

Who it helps

For employees

Work messages stay at work. Their personal number stays private and everything important is in one findable place.

For managers

One group message reaches the right people instantly — with push notifications and proof of who read it. Urgent cover requests, rota changes and closures go out once, not call by call.

For your business

A professional communication record on business infrastructure, not scattered across ex-employees’ personal phones.

Frequently asked questions

How is this better than our WhatsApp group?

Membership follows employment automatically, important notices are tracked to the person, work and personal life stay separate, and the business — not a group admin — owns the channel and its history.

Do employees get notified of new messages?

Yes — push notifications on mobile, with sensible fallbacks so important messages are not missed.

Can I message just one location or team?

Yes. Conversations and notices can target the whole company, a location, a team or an individual.

TeamZap is AI-powered workforce-management software from Edinburgh, UK — this page covers its team messaging capability for shift-based businesses. TeamZap is free for early customers during its introductory period.

Ready to run your team like clockwork?

TeamZap is free for early customers during our introductory period — with everything included and no payment card required.

Free while we build with early customers — join while the introductory period is open.